A little more
pampering,
please.
A Pampership is our monthly dog grooming membership. It keeps your dog’s service on the calendar.
THE PAMPERSHIP
Pick your dog grooming membership.
Because your dog deserves a standing grooming date. Book online each month to grab your appointment. Priority access, but you still have to book it.
PRICED BY SIZE AND WEIGHT
Every Pampership is priced by your dog’s size and weight. Bigger dogs take more time, more shampoo, and more drying, so the plan grows with them. Find your dog’s weight below. Not sure which size fits? Ask your location team before you sign up.
Our dog grooming membership comes in two plans. The Grooming Plan includes a groom. The Bathing Plan is baths only. Pick your plan, then tap BUY NOW under your dog’s size.
Each month: 1 groom and 3 baths.
What are the benefits of a dog grooming membership?
Priority Monthly Access.
Your membership gets you first pick of our calendar every month. You just have to grab it. Book online to reserve your appointment. Members get priority.
Exclusive Monthly Services.
Every plan includes the services listed above, month after month. No guessing what you’re getting or re-explaining what your dog needs every visit.
So what’s the catch?
You Still Have to Book.
The Pampership reserves your spot in line, not the appointment itself. Book online each month. It doesn’t happen automatically.
Auto-Debit Required.
Membership runs on automatic monthly PayPal payments. No auto-debit, no membership.
One Location Only.
Your membership is tied to a single Puff and Fluff Grooming location and can’t be transferred to another.
Flat Monthly Rate.
You pay the same amount every month. Unused services do not roll over. Use them or lose them.
No Substitutions.
Services in your package are fixed. We can’t swap a bath for a groom or add extra visits.
Add-Ons and À La Carte Are Extra.
Add-ons like teeth brushing, nail polish, and hair color aren’t included, but you can add them at your appointment. À la carte visits, like coming in just for a nail trim, aren’t part of your membership.
Tips Not Included.
Your groomer works hard. Tips are appreciated but separate from your membership fee.
Account Audits.
We periodically check that your pet is properly registered. If something’s off, your Pampership may be adjusted.
Prices May Change: Once a Year, Max.
We try hard not to, but the cost of running a grooming business (rent, supplies, good groomers) creeps up too. If pricing ever needs an adjustment, it happens at most once a year, and we’ll give you a heads-up before it hits your card.
To pause or cancel your Pampership, email hello@puffandfluffspa.com.
How Does Billing Work?
- Your membership begins the day you sign up.
- PayPal charges you automatically on that same calendar date every month.
- All services must be used within that billing cycle. Nothing rolls over.
How Does the Monthly Charge Work?
Your membership month starts the day you sign up, and your card is charged automatically on that same date each month going forward.
One more time for the folks in the back: services do not accumulate. It’s a monthly membership. Use what you’ve got before the month resets.
Missed or Canceled Appointments
Life happens. Each membership month, you get one pass: if you no-show, cancel with less than 24 hours’ notice, or arrive more than 30 minutes late, that first time is forgiven, with no forfeiture. We cannot take any appointment once you’re over 30 minutes late.
The second time it happens in the same membership month, you forfeit the service tied to that appointment. Any other services left in your plan for the month are unaffected.
Please arrive on time for your scheduled appointment.
Pampership Cancellation & Refund Policy
- Want to cancel your membership entirely? Email us anytime at hello@puffandfluffspa.com.
- To avoid being charged for next month, notify us at least 15 days before your billing date.
- If a charge has already been processed, your cancellation takes effect the following month. We can’t refund a charge that’s already gone through.
- Please allow 3–5 business days for us to process the cancellation.
- If you’ve lost a pet, let us know. We’ll cancel immediately and prorate your current month. We’re so sorry for your loss.
Where to use your dog grooming membership
Phoenix AZ 85018
Phoenix, AZ 85032
Glendale, AZ 85308
Anthem, AZ 85086
Phoenix, AZ 85016
Goodyear, AZ 85338